Your study progress - ECA College of Heath Sciences - CHS

Your study progress

You need to maintain satisfactory academic progress while you are studying with CHS until completion of your course. CHS has various support mechanisms available for students who are unable to achieve satisfactory academic progress or are struggling with studies. Students who are identified as meeting the definitions of academic caution or at-risk must adhere to the intervention strategy specified for them by the Academic Review Committee.

International students studying on a student visa will be given a written notice of the College’s intention to report the student for unsatisfactory course progression to the Department of Home Affairs. Students who have received such a notice from CHS’s academic committee can avail the College’s Student Grievance and Appeals Policy to appeal within Twenty (20) working days. For further information, please refer to the Student Academic Grievance and Appeals policy and Procedure.

If the international student identified as making unsatisfactory course progression chooses not to appeal or if the appeal is unsuccessful, the College will report the student to the Department of Home Affairs and the student’s enrolment will be discontinued.

Enrolment of students who make unsatisfactory course progression will be discontinued and students will be barred from studying at the College for a period of Two (2) years.

Course Progression Status

There are three-course progression statuses at CHS: Satisfactory, At-Risk and Unsatisfactory

Status Description
Satisfactory Course progression is deemed ‘Satisfactory’ when:

1.      a student passes 50% or more of their enrolled units in a study period.

2.     a student with a previous status of ‘At-Risk’ has now passed more than 50% of enrolled units in a study period.
At-Risk Course progression is deemed ‘At-Risk’ when:

1.      a student fails more than 50% of enrolled units in a study period.

2.      a student who previously had a status of ‘Unsatisfactory’ and has their appeal or show cause upheld.

3.      a student fails the same core unit twice.

Students identified as At-Risk are informed that they may be excluded from the College if they continue to make Unsatisfactory progress or fail to engage in the intervention program aimed at enabling them to attain Satisfactory progress in subsequent study periods.
Unsatisfactory Course progression is deemed Unsatisfactory when:

1.      a student who has an At-Risk status fails to pass over 50% of their enrolled units in a given study period.

2.      a student fails the same core unit on three separate occasions.

3.      a student is unable to complete their course within the stipulated terms of their CoE, and they have not engaged with the institution’s Intervention strategy.

4.      a domestic student fails all units in their first study period under a full-time load without submitting any assessments.

Students found to be making unsatisfactory progress may face exclusion from the College. The Registrar’s Office notifies such students, who must then show cause as to why their enrolment should not be discontinued.

For further details, please refer to the CHS Student Progression Policy.

  • Complaints & Appeals

    CHS is committed to providing students with a fair, equitable, and transparent learning environment that ensures student access to appeal processes that provide for natural justice, procedural fairness, transparency and accountability, and fair academic decision making. Students therefore are assured the right to request a review of or appeal a decision, in accordance with this policy and the relevant related polices to which this policy refers.

    The College will ensure that any appeal applications will be considered promptly, with courtesy, with complete regard to confidentiality, and without fear (implied or explicit) of prejudicial treatment or disadvantage by an impartial Committee or other decision maker who was not party to the original decision under appeal.

    Students will be responsible for stating the grounds for their appeal and for providing copies of all relevant evidence in support of their appeal. Students are expected to act responsibly and not lodge appeals for vexatious reasons. For further information please refer to the Student Academic Grievances and Appeals Policy and Procedure and Student Non-Academic Grievances and Appeals Policy and Procedure.

    Grounds for Appeals

    Appeal is an application to reconsider a decision made by the College. Academic Appeals related to student’s academic performance, including award of grades, assessments, course progress and compliance with the academic rules and course requirements. The grounds for the submission of a complaint or grievance include, but are not limited to:

    • the existence of new relevant material of a significant nature, being relevant material that was not reasonably available to the student or eligible person prior to the original decision being made and which is inherently different from material that was available;
    • there was a misapplication of procedure resulting in real disadvantage to the student or eligible person that was the subject of the decision;
    • the decision was manifestly wrong or excessive; or
    • there was a bias or a conflict of interest on the part of the original decision maker or makers.

  • Complaints & Grievances

    The College will ensure that any concerns and complaints by students will be considered without prejudice and solely on its merits and the evidence provided. It will be treated confidentially, and all records will be kept strictly confidential. The College will also ensure that the matters will be dealt with as quickly as possible and within the timeframes indicated within the relevant policy at no cost.

    Grounds for Complaints or Grievances

    Complaint is an expression of dissatisfaction made in relation to an action, decision or omission within the responsibility and control of the College, a College staff member or a student, where a response or resolution process is expected wherever possible.

    Grievance is a complaint or concern raised against some aspect of the College including, but not limited to, actions, processes or facilities which are considered unfair, disadvantageous, wrong or inadequate. This includes complaints which are not able to be resolved through informal process or mediation, and matters relating to allegations of misconduct where disciplinary action against a student or staff member may be an outcome of the investigation.

    The grounds for the submission of a complaint or grievance include, but are not limited to:

    • You were affected by a decision that was made without sufficient consideration of facts, evidence or circumstances;
    • You were affected by a failure to adhere to appropriate or relevant published University policies and procedures;
    • A penalty, where applied to you, was unduly harsh or inappropriate;
    • You were affected by improper, irregular or negligent conduct by another student or staff member; and
    • You were affected by unfair treatment, prejudice or bias.

    Grievance and Appeals Policies, Procedures and Forms

    Appeals and Grievances can be both Academic and Non-Academic. For more information on Grievances and Appeals Policy and Procedures click the links below:

    Student Academic Grievances and Appeals Policy and Procedure

    Student Non-Academic Grievances and Appeals Policy and Procedure

    If you wan to submit Appeal or Grievance related application, click the forms links provided below:

    Appeal Form

    Grievance Form